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Privacy Policy

Last updated: Sep 3, 2025

IntellixLabs ("we", "us") respects your privacy. This policy explains what we collect, why we collect it, and how we handle your information when you use our website and services.

Information we collect

  • Usage data: pages visited, interactions, device and browser information, and approximate location derived from IP.
  • Contact details: name, email, company, and message content when you contact us.
  • Customer data: telemetry and business data processed on your behalf as part of our solutions. You retain ownership of your data.

How we use information

  • To operate and improve our website and services.
  • To respond to inquiries and provide support.
  • To secure, monitor, and troubleshoot our systems.
  • To meet legal, regulatory, and contractual obligations.

Sharing

We do not sell personal information. We may share data with trusted service providers who assist our operations (e.g., hosting, analytics) under appropriate contractual safeguards, and when required by law.

Security

We implement technical and organizational measures to protect information. No method of transmission or storage is 100% secure; we continually improve our safeguards.

Retention

We retain information for as long as necessary to provide services, comply with obligations, resolve disputes, and enforce agreements.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise rights, contact us at info@intellixlabs.co.za.

International transfers

If information is transferred across borders, we use appropriate safeguards such as contractual clauses and aligned industry standards.

Changes

We may update this policy from time to time. We will update the “Last updated” date and, where appropriate, provide additional notice.

Contact

For questions about this policy, email info@intellixlabs.co.za.